Cookie Policy


What are cookies?

A cookie is a piece of data that is placed on an internet user's computer memory. The information the cookie contains is set by a website's server and it can be used when the user visits the website.

Cookies are designed to remember things that an internet user has done whilst on a website in the past, which can include putting products in a basket, logging in, or clicking on links.

Cookies are not dangerous. They are not computer programs and cannot be used to circulate viruses.

The cookies we use on our website are used in many ways, including:

  • To keep a record of the products you've put in your shopping bag for next time you visit
  • To make personalised product recommendations, based upon your previous times you've shopped on the website
  • To remember your preferences
  • To find out what the website doesn't do well and make improvements to it in future
  • Allow you to share pages with social networks like Facebook; and
  • Make sure advertising on other websites is relevant to you

Types of cookies

Session (or Transient) Cookies
Session cookies are stored in your computer's memory for the length of your browsing session. They become inaccessible after the session has been inactive for a time and are automatically deleted from your computer when the browser is closed. They allow you to move from page to page without having to log-in repeatedly.

Persistent (or Permanent) Cookies
Persistent cookies are stored on the user's computer memory and are not deleted when the browser is closed. They are used to keep your preferences for the website, so that they will be remembered for next time you visit the website. They are also used to collect information about the numbers of visitors, the average time spent on a particular page and analyse shopping behaviour on the website. This information is used to find out how the well the website works and where it can be improved.

Advertising on other websites
The data contained in the cookie used in these adverts is anonymous and doesn't contain any of your personal details.
Cookies are used to advertise relevant products to you on other websites, based on the products and categories you looked at on or .com. They are displayed by an agency called Fast Thinking. 

Sharing with social networks
If you use the buttons that allow you to share products and content with your friends via social networks like twitter and facebook, these companies may set a cookie on your computer memory. Find out more about these here:

How we use cookies

The Marie-Chantal site uses cookies mostly to remember what you have added to your shopping bag. In order to make full use of the Marie-Chantal site, including shopping online, your computer, tablet or mobile phone will need to accept cookies. The cookies we use do not store sensitive information such as your personal or payment details.

Which cookies does and .com use?

Cookies used by (1st Party Cookies).

EuroStop - Cookie name  and Purpose

.ASPXANONYMOUS  - Identifies the user as an anonymous user (i.e. not logged into the website using their personal account)

Language - Holds the “locale” (country & language) of the user so that the website can present content in the appropriate language.

CartId  - Holds a unique code which identifies the user’s shopping cart.

RecentlyViewed - Keeps a list of the user’s recently viewed products, in order that this list can be displayed within the website.

WishlistId - Holds a unique code which identifies the user’s “wish list”. A wish list is a list of products the user wishes to remember, i.e.
store on the website and recall on a future visit.

authticket  - When a user logs into the website using their personal account, this cookie holds their “authentication ticket”.

authentication - When a user logs into the website using their personal account, this cookie holds the method by which they logged in.

portalaliasid -  When a user logs into the website using their personal account, this cookie holds a unique code identifying the website. This is used as an additional security method to
protect the website from unauthorised access.

portalroles  - When a user logs into the website using their personal account, this cookie holds a unique code identifying what “user roles” the user belongs to. User roles are used to
differentiate groups of users (e.g. customers vs. administrators) in order for the website to present different options to them.

cUserName - When a user logs into the website using their personal account, this cookie holds their username/email address. This is used to pre-fill the username/email address field on the login
page on their next visit.

Google Analytics

A behavioural tracking service that helps us find out what can be improved on the website and how important it is.
__utma (expires in 730 days)
__utmb (expires within a day)
__utmc (Date not set)
__utmz (expires in 182 days)

Cookies used by  (3rd Party Cookies)

Fast Thinking - Fast Thinking uses cookies to create adaptive, personalized banners that display relevant offers (such as recommendations of products that you might be interested in) when you visit other selected websites.
Add this - __atuvc Used to make sure the user sees an updated “shared counter” if they share a page.

Google Analytics

The website analytics service provided by Google also uses cookies to help the website analyse how the site is used. The information generated by the cookie about your use of the Marie-Chantal website will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

Third Party Cookies

When you visit Marie-Chantal you may notice some cookies that aren't related to Marie-Chantal If you go on to a web page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

Banner Advertising on other websites

Please be assured that the data contained in the cookie used in these adverts is completely anonymous and doesn't contain any of your personal details.

Managing Cookies

Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas of the Marie-Chantal site or process an order online. You will be able to delete existing cookies or block future cookies through your browser – please note different browsers have different procedures for this. More information on deleting or controlling cookies is available at 

What happens if I opt out of all cookies?

If you opted out of all cookies set by / .com and associated websites, then you will not be able to place an order on our website. You will, however, still be able to browse our website.

How do I opt out of cookies?
You can manage the cookies that you allow on your computer through the internet browser that you use. You can also ask to be alerted every time a cookie is offered. There are instructions on how to manage your cookies using the most popular internet browsers below:
 Find out which internet browser you use

On a PC: click on 'Help' at the top of your browser window and select 'About'
On an Apple Mac: click on the Apple menu and select 'About' (make sure the browser is open) 
 Opting out of cookies in Internet Explorer

Internet Explorer allows you to select the level of cookie filter on the basis of the source of the cookie and whether the source has a privacy policy.

Choose 'Tools'
Click on 'Internet Options'
Click the 'Privacy' tab
Move the slider to choose your settings
For more detailed privacy settings click on 'Advanced'
 Opting out of cookies in Safari

Choose 'Preferences' from Safari menu
Select 'Security'
Cookie settings are shown
Choose your settings
 Opting out of cookies in Google Chrome

As a default, Google Chrome allows all cookies. You can manage the behaviour of first-party and third-party cookies or even block them completely.

Click on the 'Tools' menu
Select 'Options'
Click the 'Under the Bonnet' tab
Find the 'Privacy' section
Click 'Content settings'
Click the 'Cookie settings' tab and choose your settings
 Opting out of cookies in Mozilla Firefox

You can configure which sites are allowed to set cookies, how long to keep them for, and view and manage your existing cookies.

Click on 'Menu', then 'Options'
Select 'Privacy'
Select 'Cookies'
Choose your settings
 Opting out of cookies in AOL

From the AOL toolbar, select 'Settings'
Select 'Internet Options'
Select 'Use your Internet Explorer Settings to set advanced browser options'
Select the 'Privacy' tab
Select 'Advanced'
Deselect override automatic cookie handling button
Choose your settings
Further information about online privacy

You may also want to read our privacy policy, which governs how and when we use your personal data. You can also find out more information about cookies from the websites below:

On this website you'll find information about how behavioural advertising works, further information about cookies and the steps you can take to protect your privacy on the internet.

A guide to deleting and controlling cookies in many of the internet browsers available.

A tool that allows users to opt out of behavioural advertising delivered by its member companies.

This information has been written by the UK’s independent authority set up to uphold information rights in the public interest. dd>